Terms of Use

  • Welcome to TankTrove, your one-stop-shop for all things aquatic and reptilian. We are thrilled to have you here and can't wait for you to dive into the world of aquariums and terrariums.
  • Before you start exploring, we kindly request you to take a few moments to familiarize yourself with our Terms of Use. These guidelines are designed to ensure that everyone can enjoy their TankTrove experience to the fullest.
  • Acceptance of Terms By accessing and using the TankTrove website, you agree to be bound by the Terms of Use, as well as any other laws or regulations that apply to this site and the Internet in general.
  • Use of Site TankTrove is a platform for individuals to learn, share, and purchase products related to aquariums and terrariums. We encourage you to use the site in a respectful and responsible manner. Any misuse of the site, including but not limited to, hacking, spamming, or any other malicious activities, is strictly prohibited.
  • Products and Services TankTrove offers a wide range of products and services related to aquariums and terrariums. These include, but are not limited to, fish tanks, reptile enclosures, decorations, lighting, heating, filtration systems, and food for aquatic and reptilian pets.
  • We strive to provide accurate and up-to-date information about our products and services. However, we cannot guarantee that the information on our site is entirely accurate, complete, or current.
  • Ordering and Payment When you place an order with TankTrove, you are making an offer to purchase the product(s) in your order. We reserve the right to accept or reject your offer for any reason.
  • Payment for all orders must be made in full at the time of purchase. We accept various forms of payment, including credit cards, debit cards, and PayPal.
  • Shipping and Delivery We aim to deliver your order to you as quickly as possible. However, delivery times can vary depending on the product(s) you have ordered, your location, and other factors.
  • We are not responsible for any delays or failures in delivery that are caused by events beyond our control, such as natural disasters, strikes, or carrier failures.
  • Returns and Refunds We want you to be completely satisfied with your purchase from TankTrove. If you are not, we will do our best to make it right.
  • You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
  • Intellectual Property All the content on the TankTrove site, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TankTrove or its content suppliers and is protected by international copyright laws.
  • Disclaimer TankTrove does not make any warranties or representations about the accuracy or completeness of the content on this site or the content of any sites linked to this site.
  • Changes to Terms TankTrove reserves the right to modify or terminate the Terms of Use at any time without notice. Your continued use of the site following any changes to the Terms of Use will be deemed as acceptance of those changes.
  • Product Care and Maintenance At TankTrove, we believe that the joy of owning an aquarium or terrarium is not just in the initial setup, but also in the ongoing care and maintenance of these beautiful habitats.
  • We provide a wealth of information and resources on our site to help you keep your aquatic and reptilian pets healthy and happy. This includes guides on water quality, temperature control, feeding, and cleaning, as well as tips on how to troubleshoot common problems.
  • However, please note that the information on our site is intended as a guide only. It is not a substitute for professional veterinary advice or for your own observations and judgments about the health and wellbeing of your pets.
  • Community Guidelines TankTrove is more than just a store - it's a community of enthusiasts who share a passion for aquariums and terrariums. We encourage you to participate in this community by sharing your own experiences, asking questions, and offering help and advice to others.
  • However, we ask that you do so in a way that is respectful, constructive, and in line with the spirit of the TankTrove community. This means no personal attacks, no spamming, and no promotions of products or services that are not related to TankTrove.
  • Limitation of Liability In no event shall TankTrove or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TankTrove's site, even if TankTrove or a TankTrove authorized representative has been notified orally or in writing of the possibility of such damage.
  • Governing Law The Terms of Use and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the country where TankTrove is based.
  • Contact Us If you have any questions or concerns about the Terms of Use or any other aspect of the TankTrove site, please don't hesitate to contact us [email protected]. We're here to help!
  • Thank you for taking the time to read our Terms of Use. We hope you enjoy your TankTrove journey and find everything you need to create a little piece of paradise for your aquatic and reptilian friends. Happy shopping!